January 4, 2016
If your business engages in social media, you may have noticed an uptick in the number of customers who are posting questions on your Facebook page, tweeting comments or engaging with your company on other social platforms looking for customer service support. It’s a trend that is affecting just about every type of business—and using social media as a customer service channel will continue to grow in the future. So prepare your company to handle social customer service effectively with these tips:
Just like in other customer service scenarios, consistency and professionalism are key when you're using social media for customer service. Keep this in mind as you prepare yourself and your team to implement the tips above and master social customer service!
The recent popularity of M. Night Shyamalan “Old” offers a fascinating yet unsurprising truth—we fear aging. This fear could be why so few of us consider saving for retirement until it’s too late. When seniors reach retirement age, many discover they haven’t saved enough to live comfortably in their golden years.
Do you have back taxes that have been lingering at the forefront of your mind for years? If that’s true, there’s no better time to manage them than now. Don’t let another year pass you by without taking responsibility for your tax circumstances. Fortunately, there are plenty of hassle-free options available for those who need to file back taxes.
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Scheduling “me time” used to be a luxury for those who could afford it—now it’s a necessity for everyone.